General Rules

When playing at Gravy Train Bingo, we want you to have the most enjoyable experience possible. So, to make sure there're no misunderstandings between us, we have a set of house rules. That way, you know what you’re agreeing to, we’re clear about what we’re offering, and we’ll hopefully both enjoy each other’s company for a long time to come!

General Rules

  1. You agree to abide by the Gravy Train Bingo rules and regulations set out on these pages.
  2. You can only legally play here if you are 18 years of age or over, and are a resident of a country where participation is legal and not prohibited.
  3. By enjoying our games, you agree that you do not find them offensive, unfair or indecent.
  4. You are only allowed one account per person, per household, even if you use a shared internet connection with other residents. Sadly, this is necessary to prevent abuse of our free sign-up bonus.

Game Rules

  1. Any stakes that you place, including pre-purchased bingo tickets, are non-refundable, unless a system malfunction occurs, in which case, all stakes placed on the particular game being played at the time of the malfunction will be refunded. However, Gravy Train Bingo and Cozy Games have no obligation to re-pay players who abuse these occurrences, and therefore, an alternative may be deemed suitable depending on the individual circumstances.
  2. Where there are instances of prizes being shared by more than one player, the prize or jackpot will be split equally among all the winners.
  3. You agree to keep your Gravy Train Bingo username and password safe and secure.

  4. If a query arises as a result of a gaming session where there is a mis-match between your records and the data recorded by our servers, the latter will be considered correct.
  5. In the event of any disagreement between yourself and Gravy Train Bingo, the management’s decision will be considered final.

No-deposit Sign-up Bonus Rules

  1. Our £15 free sign-up bonus is available to all new players. You do not need to make a deposit to be able to claim it. Upon registering, you will receive £15 in bonus points once you have validated your email address.
  2. The free £15 sign-up bonus is intended for you to use as ‘play money’, so that you can take a good look around our site and try some of the different games before you commit to spending any real money.
  3. Both funded and non-funded players will be unable to make a deposit if their account balance exceeds £100. Therefore, in order to make a deposit, you will need to play-through the excess, until your balance drops beneath £100.
  4. We reserve the right to remove free-money winnings from your account at any time, and without notice.
  5. Once you make your first deposit, your bonus account balance will be reset to zero, and any money in your cash account will remain in place, although it will be capped at a maximum of £30.

Free Bingo Rules

  1. Any game winnings earned prior to making your first deposit will be treated as follows: your bonus account balance will reset to zero; your cash account balance will be capped at a maximum of £30.
  2. All players will be awarded with ten free cards. However, you can choose to purchase up to ten extra cards at a cost of 1p each to increase your chances of winning.