Bonuses

BONUSES & FREE TICKETS/SPINS

Q. What are Bonus Bucks?

A. Bonus Bucks (otherwise known as ‘BBs’) are complimentary, promotional bonuses given to players to thank them for loyalty, or for taking part in certain chat games and promotions. BBs can be used to play many of the games at Gravy Train Bingo, and can therefore help extend your playing time and give you additional chances to win prizes. All free bonuses given to player have wagering requirements and withdrawal of winnings on free money is subject to Terms & Condition.

Q. How do I claim a bonus code?

A. The following steps need to be carried out if you want to redeem a Bonus Code/Coupon (Free/Deposit):
Login to your Gravy Train Bingo Account;
Click on the “My Account" section at the left side of the site;
Click on ‘Redeem Coupon’
Select the Coupon Type;
If you are claiming a free coupon, enter the Coupon Code and click ‘Submit’ or, if you are claiming a deposit coupon, enter the coupon code and transaction ID of your last deposit and click ‘Submit’. Once you have completed all these steps, your free bonus/cash will be added to your account instantly.

Q. How can I see how much I have left to wager for a bonus?

A. Login to your bingo account and click on Request Withdrawal under banking menu. You will find a wagering requirement progress bar known as wagering dashboard which will give you information about how much wagering required to meet to raise a withdrawal and how much you have left to wager.

Q. Why hasn't my bonus been credited?

A. To claim deposit bonus kindly select desired coupon code given on deposit page. To claim any other types of bonus, you will need to contact Live Help or email our Support Team at support@livebingonetwork.co.uk. Make sure the promotional bonuses get claimed during the promotion period only.

Q. Where can I view the current Gravy Train Bingo promotions?

A. We regularly update all our promotions, and you will find these listed under the ‘Promotions’ section of our site. If you should require additional information or have a query regarding a particular promotion, please visit Live Help or contact our Support Team at support@livebingonetwork.co.uk.

Q. How can I check whether I have claimed all the promotional bonuses that I’m entitled to?

A. Please visit Live Help or contact our Support Team at support@livebingonetwork.co.uk who will gladly advise you.

Q. Where can I find the terms and conditions for promotional bonuses?

A. The terms and conditions for all our promotions and bonuses can be found within the promotional material advertised on our ‘Promotion page’. If you require any further clarity on these, you can visit Live Help or contact our Support Team at support@livebingonetwork.co.uk.

Q. What is free tickets/Free spins?

A. Free tickets/spins are complimentary, promotional bonuses given to players to thank them for loyalty, or for taking part in certain chat games and promotions. Free tickets/Spins can be used to play many of the games at Gravy Train Bingo, and can therefore help extend your playing time and give you additional chances to win prizes. All free tickets/spins given to player have wagering requirements and withdrawal of winnings on free tickets/spins is subject to Terms & Condition.

Q. Where I can check my free tickets/spins?

A. Login to your bingo account and on top of the page you will find a letter written “FREE”, under this section you can see available balance of FREE TICKETS.

Q. How can I use my free tickets/spins to play games?

A. You can use free tickets/spins once your total bingo account balance is zero then only you can use free tickets/spins to play games. All Free tickets given will be having default ticket price @ 0.05Pence, however it can be used in any bingo rooms to buy tickets and tickets count will be automatically adjusted according to room ticket price. For example, if you have total free tickets 20@0.05 pence but you wanted to buy tickets in London Hall where in ticket price is 0.10 pence then you can buy total 10 tickets instead of 20.